Privacy Policy
The site wwwcharlie-paris.com (hereinafter “Website”) is edited and published by CHARLIE WATCH COMPAGNY SAS (hereinafter “CHARLIE PARIS” or “we/our”). Please refer to our Legal Notices on this subject.
Access to the Website, its use and access to the products and services offered to visitors and customers are governed by this Privacy Policy , Conditions of use, General Conditions of Sale and by all applicable laws. By accessing and consulting the Website, you accept, without limitation or reservation, these conditions and policies. CHARLIE PARIS is committed to respecting the rules for protecting the privacy of its customers and visitors to its Website.
We invite you to regularly consult our Privacy Policy to stay informed of any updates.
1. CONTROLLER
The data controller is:
CHARLIE PARIS
53 rue Saint André des Arts
75006 Paris
France
Telephone: 09.67.41.12.37
Email: bonjour@charlie-paris.com
Registered with the Paris commercial register
SIREN number 802527515
2. OUR DATA PROTECTION COMMITMENTS
CHARLIE PARIS undertakes to respect the principles relating to data protection. In application of these principles, personal data must be:
• Processed lawfully, fairly and transparently;
• Collected for specific, explicit and legitimate purposes, and are not subsequently processed in a manner incompatible with these purposes;
• Stored in an adequate and relevant manner and are limited to what is necessary in relation to the purposes for which they are processed;
• Processed to ensure appropriate security;
• Transferred outside the European Economic Area only if the recipient State has an adequate level of protection or appropriate guarantees.
• Accurate and kept up to date.
3. DATA COLLECTED
CHARLIE PARIS collects and processes personal data in the context of:
• the marketing and delivery of products and services offered for sale on the Website;
• customer advice in relation to the sale of products and services offered for sale on the Website;
• after-sales service for our products and services;
• applying for a job offer with our company;
• access to the Website;
As part of your relations with CHARLIE PARIS, you may communicate your personal data to us by different means:
• by completing the contact forms accessible on the Website;
• by creating a user account;
• by subscribing to our newsletter;
• by submitting your application for employment with our company;
• by publishing comments on our Website and the social networks on which we are present (Facebook, Instagram, etc.);
The personal data concerned are in particular: Name, first name, email address, postal address, telephone number, warranty number for your products and billing number, identifiers and password, navigation data on the Website (please refer to our Cookie Management Policy to find out more about this).
4. PURPOSES OF COLLECTIONS AND PROCESSING
Your personal data is used by CHARLIE PARIS with your consent and/or in the legitimate interest of CHARLIE PARIS as part of the provision of our services for:
• perform a contract entered into with you or to take steps that you have requested in order to enter into a contract (for example a sales contract);
• allow you to browse our Website and benefit from all the services available on the Website;
• respond to requests, requests and complaints, in the context of the sale and after-sales service of our products and services;
• respond to your applications as part of our recruitment procedures;
• allow you to receive our newsletter according to your consent;
• to best match our information, notifications, offers and other forms of services to your interests;
• the legitimate interests pursued by CHARLIE PARIS with the aim of developing new products and services, improving customer service, etc. ;
• for statistical study purposes, with the aim of improving your customer experience with CHARLIE PARIS ;
• comply with legal obligations.
5. RECIPIENTS OF DATA
The personal data that you may have provided to us is strictly reserved for employees of CHARLIE PARIS , authorized to become aware of it as part of their missions and as part of the legitimate exercise of the services provided by CHARLIE PARIS .
All CHARLIE PARIS employees are aware of the protection of personal data.
Personal data is generally not transmitted to third parties, it will only be:
• As part of the legitimate exercise of the services provided by CHARLIE PARIS to our subcontractors as part of the processing of your requests and orders. These subcontractors only receive the data required to respond to your requests and use them exclusively for this purpose;
• To authorities having the right of access to information as part of the implementation of legal obligations
• TO CHARLIE PARIS and its subcontractors in the context of legitimate processing by CHARLIE PARIS to provide users with a user-friendly Website and to improve and optimize this site for the benefit of the visitor and customers.
• TO CHARLIE PARIS and its subcontractors in the context of legitimate processing by CHARLIE PARIS in terms of marketing and advertising.
6. SUBCONTRACTORS
CHARLIE PARIS contractually imposes the same principles of personal data protection on its subcontractors (service providers, suppliers, etc.).
• ACCOMMODATION
OVH: the Website is hosted by OVH in France. Please refer to their privacy policies https://eu.ovhcloud.com/fr/support/mentions-legales/protection-donnees-personnelles and for the USA https://us.ovhcloud.com/legal/privacy- policy
The legal basis for this processing is Art. 6 para. 1 bed. f) GDPR. We have a legitimate interest in providing visitors and customers with an efficiently and securely hosted Website.
• PAYMENT SERVICES
The Website offers you the possibility of using the SHOPIFY, PAYPLUG and ALMA payment module for online payment of our products and services, so that your contact details will be sent to these companies during the order process.
You can learn more about how these companies store and use your personal data by accessing their privacy policies.
The legal basis for these processing operations is Art. 6 para. 1 bed. a) GDPR (your consent) and Art. 6 para. 1 bed. b) GDPR (for processing your orders).
You have the possibility to revoke your consent to the processing of your data at any time. Such revocation has no impact on the effectiveness of data processing operations that have taken place in the past.
• ANALYSIS TOOLS
Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the Website analyze how its users use the websites. The data generated by cookies regarding your use of the Websites, including your IP address (your line identification number), is transmitted and stored by Google on servers located in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for its publisher and providing other services relating to Website activity and Internet use. Google may communicate this data to third parties in the event of a legal obligation or when these third parties process this data on behalf of Google, including in particular the publisher of the Website. Google will not combine your IP address with other Google data. Technically, however, it cannot be ruled out that Google could identify one or the other user based on the data obtained. It would be possible that personal data and user profile data from the Google site are processed for other purposes which do not fall within the area of influence of CHARLIE PARIS . Added to this problem linked to data protection is the fact that the data is transferred to the United States.
If you wish to deactivate Google Analytics, you will find the appropriate add-on for your browser by clicking on: tools.google.com/dlpage/gaoptout?hl=fr. Please note, however, that this deactivation may prevent the use of certain functions available on the Website.
• MARKETING TOOLS
Facebook Pixel: Our Website uses the Facebook pixel to help us reach our audience on Facebook and provide them with relevant content. You can opt out of Facebook pixel cookies by visiting the Ads tab in your general account settings. The information we share with Facebook will only be used in accordance with Facebook's data use policy www.facebook.com/about/privacy.
CHARLIE PARIS values your privacy and the information you agree to share through our SMS marketing service.
We use this information to send you text notifications (for your order, including abandoned cart reminders), recurring automated SMS marketing offers, and transactional text messages, including requests for feedback about your shopping experience. purchase from us on the site https://charlie-paris.com/
Our website uses cookies to track the items you put in your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS, in order to provide you with the best shopping experience on our site.
7. DATA RETENTION
CHARLIE PARIS undertakes to retain your personal data for a period not exceeding that necessary for the purposes for which they are processed, in accordance with the retention periods imposed by the applicable laws in force for certain categories of data.
8. SOCIAL NETWORKS
On the Website you can find links to social networks.
By clicking on these links if you are already logged in to the relevant social media service at the time you click the button, the share dialog will detect this so that you can share the content directly. If not, you will be asked to log in to the social media network.
It is your responsibility to control the security and privacy settings of the sites concerned as well as their conditions of use.
You will find information on the collection, storage and use of your data by these sites at the following addresses:
• Facebook: https://www.facebook.com/about/privacy/
• Instagram: https://help.instagram.com/155833707900388
• Linkedin: https://www.linkedin.com/legal/privacy-policy
• Pinterest: https://policy.pinterest.com/fr/privacy-policy
• Youtube: https://support.google.com/youtube/answer/2801895?hl=en-GB
9. SECURITY
CHARLIE PARIS implements all useful technical and organizational measures, taking into account the nature, scope and context of the personal data that you communicate to us and the risks presented by their processing, to preserve the security of your personal data and, in particular, prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data.
The Website is secured by an SSL certificate, ensuring the encryption of confidential data.
The Website uses the Shopify CMS which is regularly updated to avoid security breaches.
Furthermore, the security and confidentiality of personal data rely on everyone's best practices. This is why we invite you not to communicate your passwords to third parties, to systematically log out of your profile and your social account (particularly in the case of linked accounts) and to close your browser window. at the end of your work session, particularly if you access the Internet from a computer station shared with other people. This will prevent other users from accessing your personal information.
10. YOUR RIGHTS AND HOW TO EXERCISE THEM
In accordance with the applicable regulations on the protection of personal data, you can, at any time, exercise your rights of access, rectification, deletion of data concerning you as well as your rights of limitation and opposition to the processing and the portability of your personal data:
• For our newsletter: by using the unsubscribe link included in each newsletter sent to you;
• Or more generally by emailing: bonjour@charlie-paris.com
CHARLIE PARIS will delete your personal data from its database, to the extent that you no longer have a contractual relationship with CHARLIE PARIS and we do not have a legal obligation to retain your data.
11. SEVERABILITY
Any provision of this confidentiality policy which is, in whole or in part, in contradiction with French mandatory law will be severable and any nullity, total or partial, of such a clause will not affect the validity of the rest of the clause. in question, nor the other clauses of this policy.
12. APPLICABLE LAW AND ATTRIBUTION OF JURISDICTION
This Privacy Policy is presented on the Site in French and in English and German. In the event of a discrepancy between the French version and the English version, the French version prevails.
This Privacy Policy is governed by French law.
In the event of a dispute between the visitor or customer and CHARLIE PARIS concerning the interpretation, execution or termination of this Privacy Policy, CHARLIE PARIS strongly encourages the visitor or customer to contact the company as a priority to try to resolve resolve the dispute amicably. CHARLIE PARIS hereby informs the visitor or customer that there are alternative methods of resolving disputes such as mediation.
The visitor or customer can in particular contact the European Commission's amicable dispute resolution platform available at http://ec.europa.eu/consumers/odr/.
Failing an amicable settlement of the dispute, CHARLIE PARIS and the visitor or customer agree to bring the dispute before the French courts. The terms of this article do not deprive consumers of their right to bring legal action, or of their right to defense in the event of legal action, in their country of residence or domicile, nor of their right to consumer protection measures as defined by the legislation applicable in their country of residence.
13. MODIFICATIONS
CHARLIE PARIS may modify this Confidentiality Policy and its Cookie Management Policy at any time by updating the corresponding pages. In particular, these policies may evolve depending on the legal and regulatory context. You agree to all revisions and should periodically visit this and related pages to review the Privacy Policy that applies to your use of the Website.