Privacy Policy
The site wwwcharlie-paris.com (hereinafter "Website") is edited and published by CHARLIE WATCH COMPANY SAS (hereinafter “CHARLIE PARIS” or “we/us”). Please refer to our Legal Notices for further details.
Access to the Website, its use, and access to the products and services offered to visitors and customers are governed by this Privacy Policy, Terms of Use, General Terms and Conditions of Sale and by all applicable laws. By accessing and browsing the Website, you accept, without limitation or reservation, these terms and policies. CHARLIE PARIS is committed to respecting the rules for protecting the privacy of its customers and visitors to its website.
We encourage you to regularly review our Privacy Policy to stay informed of any updates.
1. DATA CONTROLLER
The data controller is:
CHARLIE PARIS
53 rue Saint André des Arts
75006 Paris
France
Phone : 09.67.41.12.37
Email: bonjour@charlie-paris.com
Registered with the trade register of Paris
SIREN number 802527515
2. OUR DATA PROTECTION COMMITMENTS
CHARLIE PARIS commits to respecting the principles relating to data protection. In accordance with these principles, personal data must be:
• Processed lawfully, fairly and transparently;
• Collected for specified, explicit and legitimate purposes, and are not further processed in a manner incompatible with those purposes;
• Stored in an appropriate and relevant manner and are limited to what is necessary for the purposes for which they are processed;
• Processed in a way that ensures appropriate safety;
• Transferred outside the European economic area only if the receiving state has an adequate level of protection or appropriate safeguards.
• Accurate and kept up to date.
3. DATA COLLECTED
CHARLIE PARIS collection and processing of personal data in the context of:
• the marketing and delivery of products and services offered for sale on the Website;
• customer advice in relation to the sale of products and services offered for sale on the Website;
• after-sales service for our products and services;
• applying for a job with our company;
• access to the Website;
In the context of your relationship with CHARLIE PARIS You may provide us with your personal data through various means:
• by filling out the contact forms available on the Website;
• by creating a user account;
• by subscribing to our newsletter;
• by submitting your application for a job at our company;
• by posting comments on our Website and the social networks on which we are present (Facebook, Instagram, etc.) ;
The personal data concerned includes: Name, surname, email address, postal address, telephone number, warranty number of your products and billing number, username and password, browsing data on the Website (please refer to our Cookie Management Policy for more information on this).
4. PURPOSES OF DATA COLLECTION AND PROCESSING
Your personal data is used by CHARLIE PARIS with your consent and/or in the legitimate interest of CHARLIE PARIS as part of providing our services for:
• to perform a contract entered into with you or to carry out steps that you have requested in order to enter into a contract (for example a sales contract);
• to allow you to browse our Website and benefit from all the services available on the Website;
• to respond to requests, inquiries and complaints, in the context of the sale and after-sales service of our products and services;
• to respond to your applications as part of our recruitment procedures;
• to allow you to receive our newsletter, subject to your consent;
• to tailor our information, notifications, offers and other forms of services as closely as possible to your interests;
• the legitimate interests pursued by CHARLIE PARIS with the aim of developing new products and services, improving customer service, etc.;
• for statistical studies, with the aim of improving your customer experience with CHARLIE PARIS ;
• comply with legal obligations.
5. DATA RECIPIENTS
The personal data you may have provided to us is strictly reserved for employees of CHARLIE PARIS, authorized to access it within the scope of their duties and within the scope of the legitimate exercise of the services provided by CHARLIE PARIS.
All employees of CHARLIE PARIS are aware of the importance of protecting personal data.
Personal data is generally not transmitted to third parties; it will only be transmitted:
• In the legitimate course of providing the services by CHARLIE PARIS to our subcontractors in the context of processing your requests and orders. These subcontractors only receive the data required to respond to your requests and use it exclusively for that purpose;
• To authorities with the right to access information in the context of fulfilling legal obligations
• HAS CHARLIE PARIS and its subcontractors in the context of legitimate processing of CHARLIE PARIS to provide users with a user-friendly website and to improve and optimize this website for the benefit of visitors and customers.
• HAS CHARLIE PARIS and its subcontractors in the context of legitimate processing of CHARLIE PARIS in the field of marketing and advertising.
6. SUBCONTRACTORS
CHARLIE PARIS contractually imposes the same principles of personal data protection on its subcontractors (service providers, suppliers, etc.).
• ACCOMMODATION
OVH: The website is hosted by OVH in France.Please refer to their privacy policies. https://eu.ovhcloud.com/fr/support/mentions-legales/protection-donnees-personnelles and for the USA https://us.ovhcloud.com/legal/privacy-policy
The legal basis for this processing is Article 6, paragraph 1, point f) of the GDPR. We have a legitimate interest in providing visitors and customers with an efficiently and securely hosted website.
• PAYMENT SERVICES
The Website offers you the option of using the payment module SHOPIFY, PAYPLUG and ALMA for online payment of our products and services, so your details will be sent to this company during the ordering process.
You can learn more about how these companies store and use your personal data by accessing their privacy policies.
The legal basis for this processing is Art. 6 para. 1 lit. a) GDPR (your consent) and Art. 6 para. 1 lit. b) GDPR (for the processing of your orders).
You have the right to withdraw your consent to the processing of your data at any time. Such a withdrawal will not affect the effectiveness of data processing operations that have taken place in the past.
• ANALYSIS TOOLS
Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website, including your IP address (your internet connection identification number), will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for its operator, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf, including, in particular, the website operator. Google will not associate your IP address with any other data held by Google. Technically, however, it is not impossible that, based on the data obtained, Google could identify one or more users. It is possible that personal data and user profile data from Google's website could be processed for other purposes that fall outside of Google's sphere of influence. CHARLIE PARIS. Adding to this problem related to data protection is the fact that the data is transferred to the United States.
If you wish to disable Google Analytics, you will find the appropriate browser add-on by clicking on: tools.google.com/dlpage/gaoptout?hl=fr. Please note, however, that this deactivation may prevent the use of certain functions available on the Website.
• MARKETING TOOLS
Facebook Pixel: Our website uses the Facebook pixel to help us reach our audience on Facebook and provide them with relevant content. You can disable Facebook pixel cookies by visiting the Ads tab in your general account settings. The information we share with Facebook will only be used in accordance with Facebook's data policy. www.facebook.com/about/privacy.
CHARLIE PARIS values your privacy and the information you consent to share through our SMS marketing service.
We use this information to send you text message notifications (regarding your order, including abandoned cart reminders), recurring automated marketing offers via SMS, and transactional text messages, including requests for feedback on your shopping experience with us on the site. https://charlie-paris.com/
Our website uses cookies to track the items you add to your shopping cart, including when you abandon your cart. This information is used to determine when to send cart reminder messages via SMS, in order to provide you with the best shopping experience on our site.
7. DATA RETENTION
CHARLIE PARIS undertakes to keep your personal data for no longer than is necessary for the purposes for which it is processed, in accordance with the retention periods imposed by applicable laws in force for certain categories of data.
8. SOCIAL NETWORKS
On the website you will find links to networks social.
If you are already logged into the relevant social media service when you click the button, the sharing dialog box will detect this so you can share the content directly. If not, you will be prompted to log into the social media network.
It is your responsibility to check the security and privacy settings of the sites in question, as well as their terms of use.
You can find information about the collection, storage and use of your data by these sites at the following addresses:
• Facebook https://www.facebook.com/about/privacy/
• Instagram: https://help.instagram.com/155833707900388
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• Pinterest: https://policy.pinterest.com/fr/privacy-policy
• YouTube: https://support.google.com/youtube/answer/2801895?hl=en-GB
9. SECURITY
CHARLIE PARIS implements all appropriate technical and organizational measures, taking into account the nature, scope and context of the personal data you provide to us and the risks presented by its processing, to preserve the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorized access to such data.
The website is secured by an SSL certificate, ensuring the encryption of confidential data.
The website uses the CMS Shopify, which is regularly updated to prevent security vulnerabilities.
Furthermore, the security and confidentiality of personal data depend on everyone following best practices. This is why we urge you not to share your passwords with third parties, to always log out of your profile and social media accounts (especially if they are linked), and to close your browser window at the end of your work session, particularly if you are accessing the internet from a computer shared with others. This will prevent other users from accessing your personal information.
10.YOUR RIGHTS AND HOW TO EXERCISE THEM
In accordance with applicable regulations regarding the protection of personal data, you may, at any time, exercise your rights of access, rectification, erasure of data concerning you, as well as your rights to limit and object to the processing and to data portability of your personal data:
• For our newsletter: by using the unsubscribe link included in each newsletter sent to you;
• Or more generally, by contacting us via email: bonjour@charlie-paris.com
CHARLIE PARIS will erase your personal data from its database, insofar as you no longer have a contractual relationship with CHARLIE PARIS and that we have no legal obligation to retain your data.
11. DIVISIBILITY
Any provision of this privacy policy that is, in whole or in part, contrary to mandatory French law shall be severable and any nullity, total or partial, of such a clause shall not affect the validity of the rest of the clause in question, nor of the other clauses of this policy.
12. APPLICABLE LAW AND JURISDICTION
This Privacy Policy is presented on the Site in French, English, and German. In the event of any discrepancy between the French and English versions, the French version shall prevail.
This Privacy Policy is governed by French law.
In the event of a dispute between the visitor or customer and CHARLIE PARIS regarding the interpretation, execution or termination of this Privacy Policy, CHARLIE PARIS strongly encourages the visitor or customer to contact the company first in an attempt to resolve the dispute amicably. CHARLIE PARIS hereby informs the visitor or customer that there are alternative dispute resolution methods such as mediation.
The visitor or customer can, in particular, contact the European Commission's online dispute resolution platform available at http://ec.europa.eu/consumers/odr/.
In the absence of an amicable settlement of the dispute, CHARLIE PARIS and the visitor or customer agree to bring the dispute before the French courts. The terms of this article do not deprive consumers of their right to bring legal proceedings, or their right to a defense in the event of legal proceedings, in their country of residence or domicile, nor of their right to consumer protection measures as defined by the applicable legislation in their country of residence.
13. MODIFICATIONS
CHARLIE PARIS We may modify this Privacy Policy and our Cookie Policy at any time by updating the relevant pages. In particular, these policies may change in accordance with legal and regulatory developments. You accept all revisions and should periodically visit this page and related pages to review the Privacy Policy that applies to your use of the website.